I had contact with a Twitter user on an issue with Outlook for Mac 2011 talking against Exchange Server 2007 on Small Business Server 2008.
When configuring a new account, Outlook for Mac reported 'Account cannot be added. Note that Outlook 2011 requires Exchange Server 2007 SP1 Update Rollup 4 or later.'
The Outlook 2011 for Mac Exchange client is clearly not as good as its Windows equivalent. However, it's the best Outlook client Mac users have ever received from Microsoft so we can't complain too much! Below are tips to improve your Outlook 2011 experience. This affects ALL version of Outlook for Mac (2011, 365, and 2016) if the Exchange Server is configured for STRICT mode. Instead, the Exchange Server must be configured for COMPATIBLE mode for Outlook for Mac users to keep on working. Our assigned Comcast Hosted Exchange server (Exchange 2010) is part of server cluser 'w14d'.
However, that couldn't be right because that user claimed to be running a higher version of Exchange 2007. After manually entering the server name, a connection could be established and an initial download of folders and contents took place. However, items weren't updated and contacts and calendar remained empty.
After trying and checking some things, I asked to turn on Outlook for Mac's logging hoping to find something in the Exchange Web Services log (Outlook for Mac 2011 is EWS based). You can enable logging by checking Window > Error Log > Errors > Settings > Turn on logging for troubleshooting. After a while I was sent the log file Microsoft Outlook_Troubleshooting_0.log which contained the following excerpt:
Outlook 2011 Mac Exchange Online
First, Exchange reports version 8.3.297.0 which corresponds with Exchange 2007 SP3 RU9 (EWS can report slightly different version than actual version), so something else was wrong while that's well above Exchange 2007 SP1 RU4.
I then noticed various EWS requests returned http status code 200 (means OK) but also 500's, which correspond to 'Internal Server Error'. It happened after various requests (e.g. SyncFolderItems, GetFolder, GetItem) but not for all requests.
Now, code 500 isn't very helpful (general terminal failure) and a quick restart of IIS with iisreset /restart /noforce didn't solve things.
After some digging it turned out the seemingly unrelated KB2264110 pointed in the right direction. I say unrelated, because it's on messages not being updated on Blackberry Internet Service (BIS) after installing Exchange Server 2007 SP2. Turned out the performance counters on the Exchange 2007 server were corrupt and rebuilding them solved the issue.
Outlook 2011 For Mac Exchange Settings
To rebuild the performance libraries, perform the following steps from an elevated command prompt:
Adobe camera raw for mac. Download and install the Camera Raw plug-in. Note: If you still haven't been able to successfully update the Camera Raw plug-in for currently supported versions of Adobe applications, use the Camera Raw 12.4 installer below. For older Adobe applications, substitute with the Camera Raw 10.5 installer below. Adobe Camera Raw for Mac. Free to try Adobe Systems Mac OS X 10.4 Intel/10.5 Intel/10.6 Intel Version 9.2 Full Specs. Average User Rating: 29 User Votes 3.2. Out of 29 votes. Adobe Camera Raw is the perfect companion for photographers or photography buffs who are already used to editing their photos using Adobe Photoshop or Adobe Lightroom. With this plugin you won't have any problems opening each image even if it was taken in RAW format on your camera. Adobe Camera Raw, which lets you import and enhance raw images, has been a must-have tool for professional photographers right since it was first released in 2003. Applications that support Adobe Camera Raw include Photoshop, Photoshop Elements, After Effects, and Bridge. Additionally, Adobe Lightroom is built upon the same powerful raw image.
- CD %SystemRoot%System32
- Run lodctr /R (/R is case-sensitive) which will rebuild all known counters
- Run wmiadap /f which will update the WMI performance classes
- Restart the Exchange 2007 server
After these steps, Outlook for Mac 2011 could sync again with Exchange Server 2007 SP3.
Outlook for Mac does not export PST file. Instead, it exports mailbox items in OLM file format, which is not supported by Outlook for Windows or Office 365. Hence, to export data from Mac Outlook 2011 to PST, you need an OLM to PST converter software or follow the workaround discussed in this post.
Oracle virtualbox for mac yosemite. One of the most favourable aspects of Microsoft Outlook is its compatibility with different operating systems, such as macOS and Windows. Outlook for Mac works just as fine as the Outlook for Windows.
But the problem arises when it comes to export mailbox items such as emails, contacts, notes, calendar, etc. from Outlook for Mac to Outlook PST. Outlook for Mac uses OLM file format to save and export mailbox data. It does not support Outlook PST format. Thus, to export Mac Outlook mail items to PST, a conversion between OLM and PST formats is needed.
However, in this guide, we have discussed some manual methods and workarounds that you can use to export Outlook Mac 2011 to Outlook PST format
Methods to Export Mac Outlook 2011 to PST
Method 1: Sync Outlook Mac Data from Exchange Server
This method requires Outlook to be installed on Mac and Windows system. Also, it works if your Mac Outlook data is in sync with the mailbox on Exchange server. The steps are as follows,
- Sign in to Outlook for Windows using the same user account credentials
- Once signed in, Outlook Windows will sync and store mailbox data from Exchange server to local storage
- After mailbox is synced, go to File> Open & Export> Import/Export
- Choose Export to a file and click ‘Next'
5.Next, select Outlook data file (.pst) and then choose the mailbox items that you want to export to Outlook PST
6. Click ‘Include Subfolders' and click ‘Next'
7. Choose a save location for PST file and click ‘Finish'. You may enter a password or click ‘OK' to export PST file
NOTE: If you don't have access to Outlook on Windows or mailbox is removed from the Exchange Server, this won't work.
After some digging it turned out the seemingly unrelated KB2264110 pointed in the right direction. I say unrelated, because it's on messages not being updated on Blackberry Internet Service (BIS) after installing Exchange Server 2007 SP2. Turned out the performance counters on the Exchange 2007 server were corrupt and rebuilding them solved the issue.
Outlook 2011 For Mac Exchange Settings
To rebuild the performance libraries, perform the following steps from an elevated command prompt:
Adobe camera raw for mac. Download and install the Camera Raw plug-in. Note: If you still haven't been able to successfully update the Camera Raw plug-in for currently supported versions of Adobe applications, use the Camera Raw 12.4 installer below. For older Adobe applications, substitute with the Camera Raw 10.5 installer below. Adobe Camera Raw for Mac. Free to try Adobe Systems Mac OS X 10.4 Intel/10.5 Intel/10.6 Intel Version 9.2 Full Specs. Average User Rating: 29 User Votes 3.2. Out of 29 votes. Adobe Camera Raw is the perfect companion for photographers or photography buffs who are already used to editing their photos using Adobe Photoshop or Adobe Lightroom. With this plugin you won't have any problems opening each image even if it was taken in RAW format on your camera. Adobe Camera Raw, which lets you import and enhance raw images, has been a must-have tool for professional photographers right since it was first released in 2003. Applications that support Adobe Camera Raw include Photoshop, Photoshop Elements, After Effects, and Bridge. Additionally, Adobe Lightroom is built upon the same powerful raw image.
- CD %SystemRoot%System32
- Run lodctr /R (/R is case-sensitive) which will rebuild all known counters
- Run wmiadap /f which will update the WMI performance classes
- Restart the Exchange 2007 server
After these steps, Outlook for Mac 2011 could sync again with Exchange Server 2007 SP3.
Outlook for Mac does not export PST file. Instead, it exports mailbox items in OLM file format, which is not supported by Outlook for Windows or Office 365. Hence, to export data from Mac Outlook 2011 to PST, you need an OLM to PST converter software or follow the workaround discussed in this post.
Oracle virtualbox for mac yosemite. One of the most favourable aspects of Microsoft Outlook is its compatibility with different operating systems, such as macOS and Windows. Outlook for Mac works just as fine as the Outlook for Windows.
But the problem arises when it comes to export mailbox items such as emails, contacts, notes, calendar, etc. from Outlook for Mac to Outlook PST. Outlook for Mac uses OLM file format to save and export mailbox data. It does not support Outlook PST format. Thus, to export Mac Outlook mail items to PST, a conversion between OLM and PST formats is needed.
However, in this guide, we have discussed some manual methods and workarounds that you can use to export Outlook Mac 2011 to Outlook PST format
Methods to Export Mac Outlook 2011 to PST
Method 1: Sync Outlook Mac Data from Exchange Server
This method requires Outlook to be installed on Mac and Windows system. Also, it works if your Mac Outlook data is in sync with the mailbox on Exchange server. The steps are as follows,
- Sign in to Outlook for Windows using the same user account credentials
- Once signed in, Outlook Windows will sync and store mailbox data from Exchange server to local storage
- After mailbox is synced, go to File> Open & Export> Import/Export
- Choose Export to a file and click ‘Next'
5.Next, select Outlook data file (.pst) and then choose the mailbox items that you want to export to Outlook PST
6. Click ‘Include Subfolders' and click ‘Next'
7. Choose a save location for PST file and click ‘Finish'. You may enter a password or click ‘OK' to export PST file
NOTE: If you don't have access to Outlook on Windows or mailbox is removed from the Exchange Server, this won't work.
Method 2: Use Gmail Account
You can use this method when Exchange is not connected to your Outlook Mac 2011 or if the account is deleted from the Exchange server.
Step 1: Enable IMAP Access in Gmail
- Open web browser, go to Gmail.com and sign in to your Gmail account
- Open ‘Settings' and click on ‘Forwarding and POP/IMAP'
- Then ‘Enable IMAP' access and ‘Save Changes'
Step 2: Add Gmail Account to Mac Outlook
- Open Outlook on your Mac and go to Outlook> Preferences
- Open ‘Accounts' and then click ‘+' icon
- Choose ‘New Account…', enter your Gmail ID, and click ‘Continue'. This will open a web page on your web browser, sign in using the same Gmail ID and click ‘Allow'
- Then click ‘Open Microsoft Outlook'
- After a successful sign-in, right-click on the Gmail ID and choose ‘New folder'. Name it ‘Outlook Mac'
- Now right-click on the email folder in your Outlook Exchange account, such as Inbox and choose ‘Copy Folder…'
- Enter ‘Outlook Mac' in search and select the folder. Click ‘Copy'
- After copy task is finished, wait for Gmail server to sync all the copied email items. Once the sync is finished, go to your Windows Outlook and sign in using the same Gmail ID
Step 3: Export Outlook Mac Data to PST File
Now you can use the Outlook Import/Export wizard to export Gmail folder Outlook Mac data to PST file.
IMPORTANT NOTES:
- This export process may take several hours or days, based on your internet connection.
- You cannot copy mail items more than 15 GB (free Gmail space limit). If items are more than 15 GB, you will have to execute this entire process in stages.
- The folder tree structure will be lost.
- There are chances of missing emails and attachments.
- Gmail limits attachments. Thus, you will have to download attachments manually from all emails, which is a challenging task.
- Copied data may be inconsistence and not in the original format.
An Easier Way to Export Mac Outlook 2011 to PST
If you wish to avoid all the hassles, excruciating efforts and errors, download, install and use an OLM to PST converter software such as Stellar Converter for OLM.
The software doesn't require Exchange or internet connection. All you need to do is export an OLM file from your Mac Outlook 2011 and use this software in a Windows PC to export the OLM file to Outlook PST format.
The software maintains folder structure and data consistency. Also, it exports all mailbox items including attachments to PST file. Further, you can also export the mail items directly from OLM file to Office 365 and other formats such as PDF, HTML, & RTF (requires Technician version).
For more help, leave a comment or get in touch with us via the Self Help & Support page.